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mod:tracker [2018/03/30 21:24] admin [Tracker Module] |
mod:tracker [2024/04/04 15:50] (current) |
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+ | <html><!-- nomoodle --></html>{{ :logo-apl.png?nolink |}}<html><!-- /nomoodle --></html> | ||
+ | * | ||
===== Tracker Module ===== | ===== Tracker Module ===== | ||
* **Component type:** Activity module | * **Component type:** Activity module | ||
* **Name:** Ticket/Issue Tracker | * **Name:** Ticket/Issue Tracker | ||
- | * **Versions:** 1.9, :M27: to :M34: | + | * **Versions:** :M39: to :M41: |
- | * **Older versions:** 1.9, 2.2 to 2.6 | + | * **Older versions:** 1.9, 2.2 to 3.8 |
* **Distribution:** Public and Pro versions | * **Distribution:** Public and Pro versions | ||
* **Availability:** Stable | * **Availability:** Stable | ||
* **Repository:** https://github.com/vfremaux/moodle-mod_tracker | * **Repository:** https://github.com/vfremaux/moodle-mod_tracker | ||
* **Unit tests:** https://travis-ci.org/vfremaux/moodle-mod_tracker/branches | * **Unit tests:** https://travis-ci.org/vfremaux/moodle-mod_tracker/branches | ||
- | * **Distributors**: [[http://www.activeprolearn.com|Activeprolearn SAS]] (worldwide), [[http://www.edunao.com|Edunao SAS]] (Moodle Partner - french speaking area) | + | * **Distributors**: [[http://www.activeprolearn.com|Activeprolearn SAS]] (worldwide) |
- | Ce module propose un service de gestion de ticket de support complet à l'intérieur de l'environnement Moodle. Il peut être utilisé par des administrateurs de plate-forme pour collecter les problèmes rencontrés par les utilisateurs finaux, mais peut aussi servir pour traiter les problèmes de support d'autres projets. | + | This module provides a full features ticket/support management actvitiy inside Moodle. It can be used either by administrators to provide other users with a support feature, ticket based, with a formal ticket processing workflow, or be used as a course activity to track pedagogic goals that could need a ticket/task tracking system. |
- | + | ||
- | La sémantique du module, à l'origine très liée au traitement du support technique, a été généralisée au sens de "Gestionnaire de tickets" afin de pouvoir servir plus facilement à des applications diverses. | + | |
+ | Thus the initial semantics of an "issue" has been generalized to more generic term "Ticket", that covers many other use cases. Strings customisation will adapt the major use of this plugin in the local environment. | ||
==== Guides ==== | ==== Guides ==== | ||
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<html><!-- nomoodle --></html> | <html><!-- nomoodle --></html> | ||
- | ==== Builds ==== | ||
- | |||
- | ^ 2.7 ^ 2.8 ^ 2.9 ^ 3.0 ^ 3.1 ^ 3.2 ^ 3.3 ^ 3.4 ^ | ||
- | | <html><img src="https://travis-ci.org/vfremaux/moodle-mod_tracker.svg?branch=MOODLE_27_STABLE"></html> | <html><img src="https://travis-ci.org/vfremaux/moodle-mod_tracker.svg?branch=MOODLE_28_STABLE"></html> | <html><img src="https://travis-ci.org/vfremaux/moodle-mod_tracker.svg?branch=MOODLE_29_STABLE"></html> | <html><img src="https://travis-ci.org/vfremaux/moodle-mod_tracker.svg?branch=MOODLE_30_STABLE"></html> | <html><img src="https://travis-ci.org/vfremaux/moodle-mod_tracker.svg?branch=MOODLE_31_STABLE"></html> | <html><img src="https://travis-ci.org/vfremaux/moodle-mod_tracker.svg?branch=MOODLE_32_STABLE"></html> | <html><img src="https://travis-ci.org/vfremaux/moodle-mod_tracker.svg?branch=MOODLE_33_STABLE"></html> | <html><img src="https://travis-ci.org/vfremaux/moodle-mod_tracker.svg?branch=MOODLE_34_STABLE"></html> | | ||
- | |||
- | [[https://travis-ci.org/vfremaux/moodle-mod_tracker/branches|Travis-ci Continuous integration]] | ||
- | |||
- | Note : Failing status is not necessarily the sign of a non functionning module. It just says that the moodle code standards check are not fullfilling. This is a continuous effort of us rewriting the plugin code to get it compliant. | ||
<html><!-- /nomoodle --></html> | <html><!-- /nomoodle --></html> |