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local:shop:structure:classes:customer
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local:shop:structure:classes:customer [2017/11/15 15:26] florence |
local:shop:structure:classes:customer [2024/05/14 15:39] (current) |
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| - | ===== Customer class===== | + | <html><!-- nomoodle --></html>{{ :logo-apl.png?nolink |}}<html><!-- /nomoodle --></html> |
| + | ===== Customer class : Concept of customers accounts ===== | ||
| ===== Moodle Integrated Shop : Structural elements ===== | ===== Moodle Integrated Shop : Structural elements ===== | ||
| ====Introduction==== | ====Introduction==== | ||
| - | Toute personne engagé à un certain point du processus d'achat (dépot des coordonnées) constitue un compte client dans la boutique qui stockera les coordonnées fournies. | + | At a certain point, anyone who commits to the purchasing process (by submitting contact information) will automatically generate a customer account in the shop, which will store the information provided. |
| - | Ce compte client sera rattaché à un compte utilisateur si un achat est arrivé à son terme. Le compte utilisateur créé permet au client de bénéficier de certains services comme l'accès à un espace de support client identifié (un cours spécial organisé pour fournir le support client). | + | ====Customer account and Moodle user account==== |
| - | Le support client peut présenter un certain nombre de services et d'accessoires de gestion du compte client (en général des blocs) ainsi que de la documentation privative, ou d'autres services constitués à partir de fonctionnalités standard ou contributives de Moodle. | + | This customer account will be attached to a user account once a purchase has been completed. |
| - | **Lors d'un achat non authentifié**, au moment de la saisie des coordonnées clients sera également proposé une mire d'authentification. | + | When a purchase is launched in guest mode, on entry of customer contact information, authentication will also be proposed. |
| - | Dans le cas d'une authentification réussie, les données du compte client seront automatiquement remontées dans le formulaire d'information client. Le client peut alors éventuellement modifier ces informations qui seront réenregistrées dans son enregistrement. | + | In the case of successful authentication, customer account data will automatically transfer to the customer information form. The customer can always modify this information if they so choose, in which case it will be rerecorded on their enrolment. |
| - | //Exemple d'espace client :// | + | ===Customer support area=== |
| - | {{ :local:shop:structure:classes:espace-client3.png?nolink&850 |}} | + | Once the user account is created, the customer can take advantage of certain services, such as access to an identified customer support area (a course specifically organised to provide customer support). |
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| + | Customer support can provide a certain amount of services, customer account management accessories (generally via blocks), and private documentation, or other services established using Moodle’s standard or contributive features. | ||
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| + | ===Example of customer account support area (course) === | ||
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| + | It can, for example, demonstrate access to customer bills and purchased products. | ||
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| + | {{ :local:shop:structure:classes:customer-support-en.png?nolink&850 |}} | ||
| ==== Attributs ==== | ==== Attributs ==== | ||
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| <html><!-- nomoodle --></html> | <html><!-- nomoodle --></html> | ||
| - | [[:local:shop:structure|Back to the Moodle Shop structure summary]] - [[:local:shop|back to Local Shop componant ]] - [[:start|back tocatalogue]] | + | [[:local:shop:structure|Back to the Moodle Shop structure documentation summary]] - [[local:shop:userguide:salesadmin|Go to Configuration and implementation of a commercial offer]] - [[:local:shop|Back to Local Shop componant ]] - [[:start|Back to catalogue]] |
| <html><!-- /nomoodle --></html> | <html><!-- /nomoodle --></html> | ||
local/shop/structure/classes/customer.1510755979.txt.gz · Last modified: 2024/04/04 15:50 (external edit)
